The Difficult Stakeholder Conversation Script

Template

Prepare for a hard trade-off conversation so it lands as a decision, not a conflict.

01

Context

  • What does this stakeholder actually care about here?
  • What have they already been told, and by whom?
  • What's the real relationship risk if this goes badly?
02

The ask

  • What are they asking for, in their own words?
  • What's the version of this you can genuinely say yes to?
  • What's non-negotiable, and why?
03

The trade-off

  • What has to give if this is prioritised?
  • Can you name that trade-off in one sentence?
  • What evidence backs up why this is the right call?
04

The path forward

  • What's the alternative you're offering instead?
  • What would change your answer later?
  • What's the one next step you're both agreeing to right now?

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